Are the software licences you sell, like Microsoft Office and Kaspersky, 100% genuine and legal?

Yes! All software licences we offer at Merion, including Microsoft Office, Kaspersky, and other major programs, are guaranteed genuine and fully legal. You’ll receive authentic licence keys that are sourced directly from official partners or distributors, so you can buy and use your software with complete confidence.

How quickly will I get my software licence after I place an order?

Once you place your order, your software licence key and easy installation instructions will be delivered right to your email—typically within minutes, but always within a few hours at most. This means you can get started with your new software right away without waiting for shipping.

Is it easy to install the software after I receive my licence? I’m not very tech-savvy.

Absolutely! We make installation simple for everyone. Along with your licence key, we’ll send you clear, step-by-step instructions with screenshots to guide you through the setup process. And if you have any trouble, our friendly support team is always ready to help you by email or chat.

Will the software work on my computer? How do I check compatibility before I buy?

Each product page on Merion includes all the important compatibility information—such as system requirements and which operating systems (like Windows or Mac) are supported. If you’re unsure, just drop us a message with your device details and we’ll help you pick the perfect software to match your computer or laptop.

What if I have a problem with my licence or need help after my purchase?

We’re here for you every step of the way! If you run into any issues with your software, like trouble activating your licence or questions while using your product, our dedicated customer support team is just an email or chat away. We’ll quickly help resolve any problems so you can stay productive and protected.